Terms of Service

Last updated: November 2025

Agreement to Terms

By accessing or using ClaraBalance services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Description of Services

ClaraBalance provides online access to nutrition consultants who offer educational guidance on balanced eating, lifestyle habits, and general nutrition principles. Our services are informational and educational in nature.

Important Limitations

Please understand that:

  • Our consultations are educational and do not constitute medical advice, diagnosis, or treatment
  • Consultants do not prescribe diets or meal plans as medical interventions
  • We do not guarantee specific health outcomes or results
  • Our services are not a substitute for professional medical care
  • You should consult your GP or healthcare provider for medical concerns

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Inform your consultant of any relevant health conditions or concerns
  • Use the information provided for educational purposes
  • Not rely solely on our consultations for medical decisions
  • Seek professional medical advice when appropriate
  • Respect the confidentiality of other users if participating in group settings

Booking and Cancellation

Consultation bookings are subject to availability. Cancellation policies will be communicated at the time of booking. We reserve the right to cancel or reschedule consultations when necessary.

Fees and Payment

Consultation fees will be clearly stated before booking. Payment terms and refund policies will be provided separately and form part of these Terms of Service.

Intellectual Property

All content on the ClaraBalance website, including text, graphics, logos, and educational materials, is the property of ClaraBalance and protected by copyright laws. You may not reproduce, distribute, or create derivative works without permission.

Privacy and Confidentiality

We maintain confidentiality of information shared during consultations in accordance with our Privacy Policy. However, consultants may be required to disclose information if legally obligated or if there are concerns about safety.

User Content

If you submit reviews, testimonials, or other content, you grant ClaraBalance permission to use this content for promotional purposes. You represent that any content you provide is accurate and does not violate any third-party rights.

Disclaimer of Warranties

Our services are provided on an "as is" basis. We make no warranties, expressed or implied, regarding the suitability of our services for your specific needs or the outcomes you may achieve.

Limitation of Liability

To the fullest extent permitted by law, ClaraBalance and its consultants shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless ClaraBalance from any claims arising from your use of our services or violation of these Terms.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Changes to Terms

We may revise these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact:

ClaraBalance
28 St. Mary Street
Cardiff CF10 1AB
United Kingdom
Email: [email protected]
Phone: +44 29 7639 58 72